First-Year Quick Help Desk

In-Person: For those who prefer face-to-face interactions. Get clarity directly from our team at our office.

Phone Call: Ideal for real-time responses. Have a quick question? Just dial in!

Email: Perfect for questions that require detail, documentation, or a written response. We ensure you're always informed.

For Immediate & Direct Answers: Opt for in-person or call us.

Complex Issues or Detailed Queries: Email provides comprehensive communication and any necessary research on our end.

Documentation or Screenshots Needed: Email ensures easy sharing and clarity.

Face-to-Face Guidance: Our team is here, eager to assist in our welcoming office setting.

Course & System Navigation

• Adjusting Schedules: Assistance in changing your current course schedule, whether you're adding, dropping, or swapping.
• Tech Troubles: Facing an issue with the registration system? We're here to troubleshoot and guide you through any challenges.

Documentation & Verification

• Advising-Related Forms: Need a signature or guidance on forms like Education Abroad or Transient forms? Let us help!
• Hold Verification: Not sure about a hold on your record? We can clarify its nature and guide you on the next steps.

General Guidance & Queries

• Campus Resource Referral: Discover academic resources, tutoring options, and other campus services to assist you.
• General Questions: From understanding academic policies to navigating campus life, we're here to answer any and all questions.

Note on Academic Planning: For in-depth academic planning, we have specialized services to guide you. Head to our Academic Planning page to learn more. 

Our First-Year Quick Help Desk is open daily to assist you. We close each day from noon to 1:30. 

Monday: 8:30 a.m. to noon. | 1:30 p.m. to 4:30 p.m.
Tuesday: 8:30 a.m. to noon. | 1:30 p.m. to 4:30 p.m.
Wednesday: 8:30 a.m. to 10 a.m. | 1:30 p.m. to 4:30 p.m.
Thursday: 8:30 a.m. to noon. | 1:30 p.m. to 4:30 p.m.
Friday: 8:30 a.m. to noon. | 1:30 p.m. to 4:30 p.m.
Saturday & Sunday: Closed

Note: Hours may vary during holidays and university breaks.